FAQs about Language Programs
1. Do you have a specific program that you use?
No. COUNTERPOINT ’s
policy is to provide an individually-designed and continually re-assessed
program. We provide consultants capable of meeting specific language
needs and preferences in teaching styles. We believe this allows us to
offer the individually-designed training to which we are committed.
2. What kinds of scheduling do you offer?
COUNTERPOINT makes every effort to meet the needs of our clients. We are
aware that corporate personnel work under time constraints and frequently
travel. With that in mind, we can usually meet clients anytime between
8:00 AM and 9:00 PM Monday through Thursday and during regular business
hours on Friday. Weekend classes can also be arranged.
3. How long are your contracts?
COUNTERPOINT takes into account budget, language needs, and company
contract policies to arrive at an acceptable program length. Most of our
programs run for between 30 and 60 hours, but we have arranged courses
from 2 to 400 hours in length.
4. Where are classes held?
We can meet clients in their offices or homes, or at our office in
Bridgewater, NJ.
5. How do we get started?
Program start-up is a four-step process:
- assessment interview—determining client
’s
needs and goals
contract—signed agreement of terms, including charges and length
of program
curriculum development/consultant selection—development of client’s
individually-designed curriculum and selection of the consultant most
suited to the client’s
needs and goals
program implementation—language classes
6. When can I start?
COUNTERPOINT ’s
turnaround on each of the above is usually very quick. We can generally
start about a week after initial contact.
7. Who are your students?
The majority of our students are either expatriates or international
businesspeople and their families. Most are mid-manager level and up. Our
other students are people who like to travel or who like to learn
languages and to learn about other cultures for fun.
8. What kind of invoicing schedule do you have?
We prefer to invoice monthly for work completed during the calendar month
prior to the invoice. If other methods are preferred, however, we are
open to discussion.

P.O. Box 6184 Bridgewater, New Jersey 08807-0184
TEL (908) 231-0991 • FAX (908) 231-8266
Copyright © 2002 COUNTERPOINT LANGUAGE CONSULTANTS, INC.
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